Zendesk stories
Rue Gilt Groupe plugs Riskified into Zendesk to curb fraud
3 days ago
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crm
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uc
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data analytics
Rue Gilt Groupe brings Riskified identity scoring into Zendesk as retailers race to stop refund abuse without slowing customer service.
ThoughtSpot unveils Spotter AI agents tailored by sector
Last month
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saas
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data analytics
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digital transformation
ThoughtSpot rolls out Spotter for Industries, AI analytics agents tuned to sector rules to close the “context gap” in enterprise decisions.
Zendesk to acquire Forethought in agentic AI expansion
Last month
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digital transformation
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cx
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martech
Zendesk to buy AI agent platform Forethought in its biggest deal in nearly 20 years, betting on self-improving automation in customer service.
Zendesk to buy Forethought in agentic AI expansion drive
Last month
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uc
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digital transformation
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cx
Zendesk moves to buy Forethought, betting on agentic AI agents to resolve most customer issues autonomously across platforms and channels.
DevRev expands Computer AI agent platform in India
Last month
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crm
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data analytics
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digital transformation
DevRev to expand its Computer AI agent platform in India, debuting Agent Studio and Text2SQL tools to push enterprises beyond pilot projects.
Why closing the gender gap in entrepreneurship is key to unlocking growth
Last month
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zendesk
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ict sector
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iwd
With women-led start-ups securing just 2.3% of 2024 VC funds, Cristina Fonseca says closing tech's gender gap is vital for growth.
UpGuard unveils Risk Automations to speed cyber fixes
Last month
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uc
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siem
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cloud security
UpGuard debuts Risk Automations to link cyber risk findings with security workflows, promising faster fixes after USD $75 million raise.
Zendesk embarks on major APAC talent drive
Thu, 19th Sep 2019
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devops
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cx
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martech
Zendesk, a provider of customer experience and engagement software, is expanding its footprint in Asia Pacific by expanding its Singapore office.
Zendesk & AWS - new data center coming to Sydney next month
Wed, 26th Jul 2017
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hyperscale
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public cloud
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cloud services
Zendesk claims that approximately 1,000 customers from Australia and New Zealand will move across to the new data center from September 2017.