Messenger stories
Customer-facing staff may handle chats and calls more easily after 8x8 Engage won Gold at the NY Product Design Awards.
McAfee boosts its Scam Detector with instant QR checks and smarter message scanning to counter a surge in personal, AI-powered frauds.
Meta's Mark Zuckerberg announces Llama 3.1: an upgraded, multilingual AI model with state-of-the-art tools, designed for complex queries and enhanced user interaction.
Bitdefender reports a surge in AI and deepfake tech use by fraudsters on social media, promoting fake health supplements and miracle cures, targeting millions globally.
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
Facebook has acquired another artificial intelligence startup, to help Messenger build a more elaborate virtual assistant for users...
AI technologies are becoming increasingly sophisticated, and can add immense value to organisations — but they are by no means foolproof.
LogMeIn has unveiled Bold360, a customer engagement platform offering real-time, 360-degree views of contextual data.
Depending on what device you use and where you are located, there are now up to 50 games titles available on Messenger.
20% of consumers prefer chat-based customer service, while 80% still want a live human typing on the other end.
If it wasn't for the distinct lightning bolt icon on your phone, you'd almost mistake the new version of Facebook Messenger for a Snapchat clone.
Xero launches its new partner program and advisory directory, connecting over 100,000 business advisors with small businesses.
One billion people now use Messenger app to communicate every month, according to a company statement. A new emoji has been added to celebrate.
Facebook Messenger is testing one-to-one secret conversations with end-to-end encryption, to provide additional privacy for sensitive information.
M2M Data Connect launches AI-powered travel eSIM that buyers can activate in under a minute directly via WhatsApp, Instagram and Messenger.
McAfee warns Australians AI-powered romance scams are surging ahead of Valentine's Day, with one in seven victims losing an average AUD $780.
Sydney-based Babeltext is expanding AI access to over 6.9 billion mobile users by enabling seamless, multilingual interactions via messaging apps and basic phones.
Aleph Group solidifies its global presence, merging its diverse regional brands into its main brand in a strategic 'One Brand' initiative.
With video collaboration and built-in team messenger, the police facilitate online personnel training, briefings, and in-departmental communication.
I'm sure you've posted a few GIFs in your time as their popularity has exploded along with the Meme - now they're 30 and Facebook is celebrating.
