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Organisational culture Stories - Page 13

Global Stories

Organisational culture stories

Beyond technology: How leadership drives contact centre performance
Unified Communications

Beyond technology: How leadership drives contact centre performance

Amid rising AI and automation in contact centres, new research finds leadership, empathy and agent support now outmuscle technology alone.

By Ed Creasey • 5 min read • Mon, 23rd Feb 2026
Study reveals middle managers falter under pressure
Human Capital Management

Study reveals middle managers falter under pressure

Middle managers' performance collapses by up to 70% under reputational risk and fuzzy authority, Interactive EQ's 2026 index finds.

By Catherine Knowles • 4 min read • Fri, 20th Feb 2026
Aspire Systems buys Assurity in AI testing expansion
DevOps

Aspire Systems buys Assurity in AI testing expansion

Aspire Systems acquires New Zealand-founded Assurity, creating a 900-strong quality engineering group to boost AI-driven software testing.

By Mark Tarre • 3 min read • Wed, 4th Feb 2026

Stories from Other Regions

Organisational culture stories

Australian staff buck global slump in engagement levels
Data Protection

Australian staff buck global slump in engagement levels

Australian employee engagement climbs to 68% against a global slide, with frequent feedback and clear change communication credited.

By Mark Tarre • 4 min read • Thu, 26th Feb 2026
Reimagining healthcare IT from risk to resilience
Disaster Recovery

Reimagining healthcare IT from risk to resilience

Healthcare is at a digital crossroads, where resilient IT and observability define patient safety, clinical trust and sustainable care.

By Richard Gerdis • 4 min read • Tue, 24th Feb 2026
Gallagher Security names Josh Arnold Chief Product Lead
Manufacturing

Gallagher Security names Josh Arnold Chief Product Lead

Gallagher Security appoints Josh Arnold as Chief Product Officer to steer global device, platform and service strategy amid rapid AI-led change.

By Mark Tarre • 3 min read • Tue, 24th Feb 2026
New GoVo platform aims to unlock unused UK volunteer hours
Human Capital Management

New GoVo platform aims to unlock unused UK volunteer hours

Royal Voluntary Service launches GoVo for Business to match unused UK staff volunteering hours with thousands of charity roles nationwide.

By Mark Tarre • 4 min read • Fri, 20th Feb 2026
Middle managers' wasted time costs Australia USD $15.5bn
Digital Transformation

Middle managers' wasted time costs Australia USD $15.5bn

Wasted admin time by Australia's middle managers in frontline sectors is costing the economy an estimated USD $15.5 billion a year.

By Shannon Williams • 4 min read • Fri, 20th Feb 2026
AI misalignment costs UK firms billions in lost gains
Digital Transformation

AI misalignment costs UK firms billions in lost gains

Misaligned expectations over workplace AI risk costing UK employers up to GBP £60 billion a year in lost productivity and savings.

By Karen Joy Bacudo • 5 min read • Fri, 13th Feb 2026
Exclusive: Coding, kids, and the invisible double shift of tech mums
Generative AI

Exclusive: Coding, kids, and the invisible double shift of tech mums

Four Australian tech leaders are showing motherhood can supercharge careers, challenging the industry's persistent gender gap.

By Melania Watson • 7 min read • Fri, 13th Feb 2026
Scottish firms talk up AI but lack clear strategies
Digital Transformation

Scottish firms talk up AI but lack clear strategies

AI dominates Scottish boardroom talk, yet most organisations still lack clear strategies or ownership to turn enthusiasm into action.

By Catherine Knowles • 5 min read • Thu, 12th Feb 2026
AI & overqualified applicants cloud hiring in Australia
Human Capital Management

AI & overqualified applicants cloud hiring in Australia

Australian hiring managers say AI-shaped CVs and overqualified applicants are making it tougher than ever to spot standout talent.

By Shannon Williams • 4 min read • Wed, 11th Feb 2026
AI spend grows but Australian workers doubt safety gains
Robotics

AI spend grows but Australian workers doubt safety gains

Australian firms are pouring money into AI safety tools, but a new survey shows many frontline workers see little improvement on the ground.

By Shannon Williams • 4 min read • Wed, 11th Feb 2026
Leaders overestimate UK organisations' AI readiness gap
Digital Transformation

Leaders overestimate UK organisations' AI readiness gap

Senior leaders see UK organisations as AI ready, but managers report weaker strategy, governance and skills, risking stalled deployments.

By Mark Tarre • 4 min read • Fri, 6th Feb 2026
UK employers urged to rethink SAP hiring for skills
Digital Transformation

UK employers urged to rethink SAP hiring for skills

UK firms told to overhaul SAP hiring, prioritising skills, learning and well-being as talent shortages deepen and candidates gain leverage.

By Melania Watson • 6 min read • Thu, 5th Feb 2026
UK cyber leaders fear sack as stress & burnout rise
Manufacturing

UK cyber leaders fear sack as stress & burnout rise

Most senior UK cyber staff fear they could be sacked over a breach, as new research reveals soaring stress, burnout and blame culture.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 4th Feb 2026
Canadian executives back AI despite global jitters
Data Protection

Canadian executives back AI despite global jitters

Canadian bosses bet big on AI for 2026 as global economic optimism lags, embracing autonomous agents while employees resist AI managers.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 4th Feb 2026
Burnout & unfair workloads fuel UK professional exits
Human Capital Management

Burnout & unfair workloads fuel UK professional exits

Burnout and unfair workloads are driving talent out of UK professional services, as leaders admit blind spots on capacity and utilisation.

By Karen Joy Bacudo • 4 min read • Tue, 3rd Feb 2026