Sales stories
AI offers a chance to reduce bias in business decisions if used alongside human insight, enabling smarter, fairer choices in sectors like sales and services.
Fergus has appointed Hugh Walker as Head of Customer Experience to lead customer teams and enhance its job management software platform globally.
DigiCo reports FY25 EBITDA of AUD $99m, outpacing forecasts with strategic certification and growth in Australian and US data centre operations.
Nick Kempt has been appointed Director of Customer Success and Professional Services for Riverbed in the Asia Pacific and Japan region, leading AI-driven customer strategies.
SquadStack.ai has launched a voice-first autonomous AI agent to automate sales, doubling lead connectivity and cutting acquisition costs across various industries.
Salesforce launches Agentforce within Revenue Cloud, cutting sales quoting time by 75% and simplifying complex configurations for faster deal closures.
Emergn has named Jaime Ruhl as Chief Revenue Officer to drive global expansion and enhance customer-focused solutions in emerging markets.
Fujitsu appoints Jo Healey as Vice President and Head of Customer for New Zealand and Australia to lead digital transformation and enhance client relations.
Tineco has appointed Jade Tang as its first Country Manager for Australia and New Zealand to drive local growth and retail expansion.
Safe Software expands to the UK and Ireland, opening new centres to enhance European customer support and target USD $250m revenue by 2028.
Customer Data Platforms are evolving beyond marketing, becoming essential for unified data, AI readiness, and privacy compliance across enterprises.
Generative AI is transforming CRM, breaking down silos across teams to deliver seamless, personalised customer experiences and boost business agility.
Dentsu has integrated in-store eye-tracking data from Co-op Media Network into its tool, enhancing media planning with real-world retail attention insights.
Shopfully appoints Blake Wright as Sales Director in Australia to expand its retail media presence and drive growth across digital and omnichannel platforms.
Data shows Amazon dominated Prime Day deals in 2024 and 2025, with shoppers rarely searching rival retailers, despite their parallel sales events.
HOOP has launched New Zealand's first fully integrated retail agency, combining sales, merchandising and logistics in a data-led supermarket solution.
NAVEX appoints Nick Mitsuya as Japan Country Manager to lead growth and localise governance, risk, and compliance solutions amid rising demand in Japan.
BI WORLDWIDE unveils BIW Channel Solutions, a global initiative using behavioural science and tech to enhance partner motivation in indirect sales channels.
Cricut partners with three Indigenous artists to launch designs for NAIDOC Week, donating all proceeds to Indigenous charities supporting culture and literacy.
Nearly 80% of UK holidaymakers boost pre-trip spending, favouring clothing and travel gear, with shoppers seeking smart deals and value for money.
